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Insights bereft of efforts at the exact time

We have decided on an end-to-end RCM solution that is proven and does not compromise customer service for automation. Rather, we persist to innovate, add value and increase your RCM ROI with our Client Success Team model.

Client Success Team

Meet Your Day 1 Partner

Other RCM sellers might give one central matter of contact, yet HMS USA is unique. Our Client Success Team administration model gives you admittance to a group of well-informed authorities to direct you through the quickly changing medical care scene. 

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    • Client Performance Manager

      Holds month-to-month customer meetings to survey KPIs, ScoreCard, counsels on areas of progress arranges the customer achievement group.

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    • Billing Resource Consultant

      Customer's primary concern of contact, dissects EHR for appropriate PM use, gives progressing PM measure preparing, helps with execution and continuous charging measure refreshes.

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    • Revenue Resource Consultant

      Works together across offices to give 360-degree RCM administration oversight. Adjusts group execution with customer prospects and objectives.

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    • Coding Resource Consultant

      Gives guidance and education on code updates, deeply Performs E/M curve analysis bend investigation and outlines reviews, examines denials and dismissals to foster goals.

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    • eClinicalWorks Certified Trainer

      Gives continuous eCW enhancement, conducts yearly data set audits, gives suggestions and information on new features.

Achieve Visible results into revenue cycle trends

Estimating the adequacy of clinical billing services can be testing. At HMS USA, we're discovering better approaches to fabricate, oversee, and measure the income cycles for later. Our restrictive ScoreCard report benchmarks your income cycle information to MGMA Better Performer principles so you can effectively focus on further developing execution.

Track more than 50 KPIs and get the certainty you need in an income cycle the board partner. Measure industry KPIs like Gross Collections, AR Days and that's just the beginning.

  • Net Collections
  • Payment Variance
  • Registration Error Rate
  • Visit Variance Rating
  • Coding Error Rate 
  • Adjustment Variance

 

CUSTOMER SUPPORT Portal

Connect to a Team of Experts

Re-appropriated clinical billing doesn't need to mean lethargic reactions or more messages. At the center of our help is Connect, controlling groups with talk, information, preparing, and cases every minute of every day.

 

Contact us to get a free RCM analysis.

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